The Dotty Blog

The parts we usually edit out

While watching a live recently, I noticed how quickly the pressure lifted once people named the parts of their day they usually keep off camera. The interruptions, the unfinished moments, and the ordinary details we tend to edit out often carry more meaning than we realise. This reflection explores where clarity actually begins, and why noticing comes before polish.

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The day we met Justin Timberlake

A London TV audience. Justin Timberlake. One moment that taught me everything I know about client experience and the feeling your business creates.

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